Managed Retainer
CI/CD management, monitoring, bug fixes, and continuous improvement — your production systems, fully supported.
What It Is
A monthly retainer that covers the full operational lifecycle of your production systems — CI/CD pipeline management, application monitoring, bug fixes, and continuous improvement. This is not just hosting. It is an ongoing engineering partnership where your systems stay stable, secure, and improving.
If Light Hosting keeps the lights on, the Managed Retainer keeps everything running at production quality.
Who It's For
Teams with production systems that need active maintenance — SaaS platforms, business-critical apps, multi-tenant systems. Companies without a dedicated DevOps team who need someone managing their pipelines, deployments, and infrastructure. Projects that are actively evolving and need continuous improvement, not just uptime. Any system where downtime costs money.
What's Included
- CI/CD pipeline management and deployments
- Application monitoring and alerting
- Bug fixes and continuous improvement
- Priority support and SLA coverage
- Security patching and dependency updates
- Infrastructure optimisation and cost review
- Monthly reporting and health checks
What's Not Included
- Large feature builds or new project development
- Complete rewrites or architecture overhauls
- Third-party vendor management beyond core infrastructure
What You Get Each Month
Pipeline & Deployments
Manage your CI/CD pipelines, run deployments, verify releases. Your team ships code; we make sure it lands safely in production.
Monitor & Alert
Application monitoring, error tracking, and performance alerts. We catch issues before your users do and respond within SLA.
Fix & Improve
Bug fixes, dependency updates, security patches, and small improvements. Continuous refinement without the overhead of a full-time hire.
Report & Review
Monthly health report: uptime, incidents resolved, patches applied, improvements made. Full transparency on what was done and what is next.
Pricing
R7,500/month — flat rate, no hidden fees. Covers up to 3 production systems. Additional systems quoted separately.
If you only need basic hosting and monitoring (no CI/CD, no bug fixes), the Light Hosting plan (R850/month) covers the basics.
How It Compares
Light Hosting
- Server hosting & SSL
- Security patching
- Uptime monitoring
- Monthly status report
Managed Retainer
- Everything in Light Hosting
- CI/CD pipeline management
- Bug fixes & improvements
- Application monitoring
- Priority support & SLA