What It Is

MCP (Model Context Protocol) servers let AI agents interact with your existing systems — CMS, CRM, databases, internal tools — through a structured, role-safe interface. Instead of building fragile point-to-point integrations, you get a clean API layer that agents can discover, query, and act on.

This is not a chatbot bolted onto a form. It is infrastructure that lets AI agents read from and write to your actual systems — with permissions, audit trails, and controlled data flow.

Who It's For

Teams with AI agents that need real data access — agents that read from databases, update CMS content, or trigger workflows in external tools. Businesses automating multi-system workflows — syncing data between CRM, project management, and internal tools without manual glue code. Engineering teams building agent pipelines who want a clean, auditable integration layer instead of ad-hoc scripts.

What's Included

  • Custom MCP server design and implementation
  • Integration with CMS, CRM, databases, and internal APIs
  • Role-based access control for agent operations
  • Audit logging for all agent actions
  • Data validation and sanitization at the integration boundary
  • Documentation and handoff for your engineering team

What's Not Included

  • AI model training or fine-tuning
  • Building the AI agents themselves (focus is on the integration layer)
  • Ongoing infrastructure management (available via Managed Retainer)
  • Third-party vendor API changes (handled through maintenance agreements)

Integration Process

1

System Mapping

Audit your existing systems, APIs, and data flows. Identify which systems the agent needs access to and what operations are required.

2

MCP Server Design

Define the tools, resources, and permissions the MCP server exposes. Design role-safe pipelines that control what agents can read and write.

3

Build & Test

Implement the MCP server with validation, error handling, and audit logging. Test against live systems with realistic agent workflows.

4

Deploy & Handoff

Deploy the MCP server alongside your AI agent infrastructure. Document the integration for your team and provide handoff support.

Pricing

Starting from R55,000 per integration. Most MCP integrations land between R55,000–R120,000 depending on the number of systems involved, complexity of the data flows, and whether role-based access control is required.

Factors that push the price higher: multiple downstream systems, complex permission models, real-time data sync requirements, and compliance or audit trail requirements.

Real Examples